How to Delete Incorrect Username for CVX Account

1

I am a CVX academic license holder, and I recently made an error while adding a second user, resulting in an incorrect username. As a result, my new device is unable to use CVX. I would like to inquire about the process for deleting the existing username.
I tried to contact CVX support at cvx@cvxr.com, but this e-mail address does not exist. Do you have any solutions?

2

Try submitting to the portal under Bug Reports at Support — CVX Users' Guide .

3

Thank you for your response. However, besides the email, I have also tried accessing the website http://support.cvxr.com/, but it is also not valid. It seems that there is no way to provide feedback to the official channel. :worried:

4

Thank you for reporting this. I will post if there is an update.

5

This forum is now the only support for CVX.

http://support.cvxr.com/ and cvx@cvxr.com are no longer in operation.