Gurobi license for CVX

Hi,
I have an academic license for gurobi and it is working in MATLAB.
I am trying to setup gurobi with cvx in matlab and i am getting the following error message. It says they are not able to retrieve license key, so i’m not able to run cvx-setup for gurobi.
I have pasted the error message below
Please advise

Contacting the Gurobi Optimization license server…done.
The attempt to retrieve the license key failed with the following error:

info  : grbgetkey version 9.0.0, build v9.0.0rc2

info : Contacting Gurobi key server…
info : Key for license ID 872309 was successfully retrieved
info : License expires at the end of the day on 2023-09-19
info : Saving license key…
info : License 872309 written to file C:\Users\Pron\AppData\Local\Temp\tp185e2c0a_7636_4e16_8628_9765510c05a1\gurobi.lic

For information about this error, please consult the Gurobi documentation

http://www.gurobi.com/documentation/5.5/quick-start-guide/node5

Once you have rectified the error, please try again.

Warning: Escaped character ‘\U’ is not valid. See ‘doc sprintf’ for supported special
characters.

In cvx_grbgetkey (line 338)
info : grbgetkey version 9.0.0, build v9.0.0rc2
info : Contacting Gurobi key server…
info : Key for license ID 872309 was successfully retrieved
info : License expires at the end of the day on 2023-09-19
info : Saving license key…
info : License 872309 written to file C:---------------------------------------------------------------------------
Now that the license has been retrieved, please run CVX_SETUP to configure
CVX to use the Gurobi solver with the new license.


All I can suggest is see whether any links in http://ask.cvxr.com/search?q=Gurobi%20license%20 helps.

Hi Mark,
Thank you for the suggestion. I already viewed those links and people having the same issue were not able to sort it.
I opened a ticket with gurobi and cvx and they weren’t able to help.